000			01913nam a22003255i 4500
001			18666742
003			OSt
005			20250214122230.0
008			150619s2016 ohu 000 0 eng
010			_a 2015944523
020			_a9781305662544 (alk. paper)
040			_aDLC _beng _erda _cDLC
042			_apcc
082			_a658.562 EVA 2016
100	1		_aEvans, James R.
245	1	0	_aManaging for quality & performance excellence / _cJames R. Evans, Bill Lindsay.
250			_a10th edition.
263			_a1602
264		1	_aMason, OH : _bCengage Learning, _c2016.
300			_apages cm _cx, 701 p. : ill. ; 26 cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
505			_aacked with current examples, cases, and illustrations, market-leading MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 10e focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. Written by experienced leaders in the fields of performance management and quality, the text delivers the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations throughout the world reflects quality as they emphasize the practical aspects of the book's managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager, as this edition covers most of the Body of Knowledge required for ASQ certification. It's everything you need -- now and throughout your career -- to ensure quality management success.
610			_xQuality Control
610			_xTotal Quality Management
906			_a0 _bibc _corignew _d2 _eepcn _f20 _gy-gencatlg
942			_2ddc _cBK _n0
999			_c466 _d466