000 00617nam a2200229Ia 4500
003 OSt
005 20240822115523.0
008 240814s2023 xx 000 0 und d
020 _a9781266287152
040 _cSIU
041 _aeng
082 _a658.8 ZEI 2023
100 _aZeithaml, Valarie.
245 _aServices Marketing:
_bIntegrating Customer Focus Across the Firm
250 _a8th edition
260 _aUnited States
_bMcGraw-Hill Education
_c2023
300 _c7.9 x 0.9 x 9.9 inches
650 _aSales and marketing
650 _aServices Marketing
650 _aCustomer Focus
942 _2ddc
_cBK
999 _c366
_d366