TY - BOOK AU - Kaushik,Avinash TI - Web analytics 2.0: the art of online accountability & science of customer centricity SN - 9780470529393 (pbk.) AV - ZA4235 .K382 2010 U1 - 025.04 KAU 2009 22 PY - 2010/// CY - Indianapolis, IN PB - Wiley KW - Web usage mining KW - Internet users KW - Statistics KW - Data processing KW - Internet marketing KW - Web site development N1 - Includes index N2 - Web Analytics 2.0 presents a new framework that will permanently change how you think about analytics. It provides specific recommendations for creating an actionable strategy, applying analytical techniques correctly, solving challenges such as measuring social media and multichannel campaigns, achieving optimal success by leveraging experimentation, and employing tactics for truly listening to your customers. The book will help your organization become more data driven while you become a super analysis ninja! ER -