TY - BOOK AU - Oliu,Walter E. AU - Brusaw,Charles T. AU - Alred,Gerald J. TI - Writing that works: communicating effectively on the job SN - 9781319361525 AV - HF5721 .O53 2020 PY - 2020///] CY - Boston PB - Bedford/St. Martin's, Macmillan Learning KW - Commercial correspondence KW - Business writing KW - Business communication KW - Handbook KW - Handbooks and manuals KW - fast KW - Case studies KW - lcgft KW - Guides et manuels KW - rvmgf KW - Études de cas N1 - Includes bibliographical references and index; Part 1; The writing process at work; Understanding the workplace writing context : a case study; Planning, drafting and revising workplace writing: a case study --; Part 2; Methods and design; Collaborating on content; Conducting research; Designing text and visuals; Writing in an online environment --; Part 3; Messages and models; Writing emails, memos, and letters; Writing routine and sensitive messages; Writing informal reports; Writing formal reports; Writing instructions; Writing proposals; Giving presentations and conducting meetings; Finding the right job --; Part 4. Appendix; Revision guide : sentences, punctuation, and mechanics ER -