Writing that works : communicating effectively on the job /
Walter E. Oliu, Charles T. Brusaw, Gerald J. Alred
- Thirteenth edition
- xxxiii, 626 pages : color illustrations ; 24 cm
Includes bibliographical references and index
The writing process at work. Understanding the workplace writing context : a case study ; Planning, drafting and revising workplace writing: a case study -- Methods and design. Collaborating on content ; Conducting research ; Designing text and visuals ; Writing in an online environment -- Messages and models. Writing emails, memos, and letters ; Writing routine and sensitive messages ; Writing informal reports ; Writing formal reports ; Writing instructions ; Writing proposals ; Giving presentations and conducting meetings ; Finding the right job -- Revision guide : sentences, punctuation, and mechanics Part 1. Part 2. Part 3. Part 4. Appendix.