TY  - BOOK
AU  - Bovée,Courtland L.
AU  - Thill,John V.
TI  - Business communication essentials
SN  - 9781292023366 (alk. paper)
AV  - HF5718 .B659 2014
U1  - 658.45 THI 2014 23
PY  - 2014///
CY  - Boston
PB  - Pearson
KW  - Business communication
KW  - Business writing
KW  - Business presentations
N1  - Includes index; Understanding business communication in today's workplace -- Mastering team skills and interpersonal communication -- Planning business messages -- Writing business messages -- Completing business messages -- Crafting messages for electronic media -- Writing routine and positive messages -- Writing negative messages -- Writing persuasive messages -- Understanding and planning reports and proposals -- Writing and completing reports and proposals -- Developing oral and online presentations -- Building careers and writing resumes -- Applying and interviewing for employment
ER  -