Bovée, Courtland L. <br/><br/>
Business communication essentials / 
Courtland L. Bovee, John V. Thill. 
 - 6th ed. 
 - Boston :  Pearson,  c2014. 
 - xxxiv, 483 p. :  col. ill. ;  29 cm. 
<br/><br/> Includes index. 
<br/><br/>Understanding business communication in today's workplace -- Mastering team skills and interpersonal communication -- Planning business messages -- Writing business messages -- Completing business messages -- Crafting messages for electronic media -- Writing routine and positive messages -- Writing negative messages -- Writing persuasive messages -- Understanding and planning reports and proposals -- Writing and completing reports and proposals -- Developing oral and online presentations -- Building careers and writing resumes -- Applying and interviewing for employment. 
<br/><br/><label>ISBN: </label>9781292023366 (alk. paper) 
<br/><br/><label>LCCN: </label>2012042050 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.<br/>Business writing.<br/>Business presentations.
<br/><br/><label>LC Class. No.: </label>HF5718  / .B659 2014 
<br/><br/><label>Dewey Class. No.: </label>658.45 THI 2014